On Ian King’s show, we speak to David Dagger from the Institute of Customer Service about the dangers of companies using AI to handle customer engagement.
Anthony Impey from Be the Business explains why small firms in the UK lag behind their G7 counterparts on productivity.
Lexi Novitske from the African tech growth fund, Norrsken 22, has details on attracting interest from investors.
Plus, Bill Dinning at Waverton Investment Management analyses the markets for us.
Listen and subscribe to the Ian King Business Podcast here
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