“Like any major city, we know San Francisco has challenges, but we also know that people want to be here,” Breed said at a Wednesday press conference. “As a result of opening Ikea here today … (the city is) showing our resiliency and our willingness to do everything it takes to bring back business to San Francisco.”
Lately, the narrative around this city has been grim: hollowed out office buildings, a vexing homelessness crisis, and big chain stores like Nordstrom, Old Navy, Gap and Whole Foods closing amid frequent crime and dwindling foot traffic. But the arrival of the Swedish furniture giant has brought a bit of joy and optimism to the downtown corridor, which has been largely ditched by the tech employees who once defined the area.
Ikea “not only creates an opportunity for people to shop, but it creates an opportunity for people to work that is important and a part of the fabric of San Francisco,” Breed said.
While the city’s Mid-Market neighborhood — close to the iconic Union Square and one of the city’s cable car routes — isn’t exactly San Francisco’s most famous tourist draw (there are no sea lions, the burritos are expensive) it’s still seen as an important indicator of the city’s overall economic health. The mall that Ikea is moving into has long been considered one of the biggest failures of the area, as city leaders and the owners struggled to attract a tenant since its construction in 2016.
Officials were so desperate to fill it that, at one point, they briefly considered turning it into a homeless shelter.
The pandemic was yet another major setback for the neighborhood, as office tenants abandoned their leases and another major mall defaulted on its mortgage. But now, the city is cautiously optimistic that Ikea will attract a steady stream of foot traffic from people looking to buy cheap furniture or just looking for an affordable lunch.
City officials have been desperate to get people back downtown, where office vacancy rates have remained stubbornly high since the pandemic. Breed recently passed a tax break to lure companies to sign new leases downtown, though it’s still too early to tell whether that will make a notable difference. Officials here are also trying to capitalize on the current frenzy of activity on the AI industry, with hopes that it could usher in another tech boom for San Francisco.
The mayor even went as far as to recently declare San Francisco the “AI capital of the world.”
San Francisco’s smaller Ikea is designed more for a city center than its larger suburban hubs which can be triple the size. The new Ikea sells basics you can carry out, but doesn’t stock bulkier items like sofas, though it will let customers buy them for delivery. It has a Swedish food court with all the Ikea classics including meatballs and vegan meatballs, lox, pickled things and poached salmon. And there are the usual showrooms made up to look like real city apartments, cramped layouts and all.
The store also has teams of security guards in place to handle any potential shoplifting — a common problem for the area, which has long struggled with homelessness and visible drug use.
Nothing comes to this part of downtown these days without its host of challenges.
In 2011, San Francisco lured a number of tech companies — including Twitter, now known as “X” — to the rough patch of downtown in exchange for a tax break. The hope was that the companies and their well-paid employees would revitalize the area, as they spend their big paychecks at the cafes, restaurants and bars before and after work. But that dream never came to fruition, in part because the city didn’t anticipate the tech industry’s cushy culture of providing all the food and drink perks inside the offices.
Then, a Whole Foods opened in 2022 with similar hopes of luring more foot traffic to the area. But it closed just a year later, after struggling with frequent shoplifting, drug use in and around the store — and at least one fatal overdose in the bathroom.
The hype around Ikea is counter to San Francisco’s mom-and-pop culture, which often chafes at any big corporate chains opening up shop. In many neighborhoods here, any corporation with multiple other locations worldwide must get special permission from City Hall to open. But downtown doesn’t have the same legislative hang ups, which means Ikea could open here without going through a gauntlet of approvals.
On Wednesday, the first customers were given a raucous welcome into the new store with cheering employees wearing blue and yellow shirts that said “Hej!”
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